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Part 24: Refresh comments data broker

Hook Event to update the comment

  • Goto Nested comments 1 component
  • Select event section
  • Click + Add a new event handler
  • Goto Retrieve knowledge comment 1 > execute
  • Click Add
  • Click Save

Check the result

  • Open https://<instance-name>.service-now.com/now/panda_tech/knowledge-article/params/sys-id/f27d7f79c0a8011b0018f9d700d2b9aa
  • Post a comment
  • Newly added comment should be available immediately

Great!! We have successfully used refresh from Retrieve Knowledge comment data broker to update the comments section without refreshing the page

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