09 Nov, 2024

Part 24: Refresh comments data broker

Hook Event to update the comment Goto Nested comments 1 component Select event section Click + Add a new event handler Goto Retrieve knowledge comment 1 > execute Click Add Click Save Check the result Open https://<instance-name>.service-now.com/now/panda_tech/knowledge-article/params/sys-id/f27d7f79c0a8011b0018f9d700d2b9aa Post a comment Newly added comment should be available immediately Great!! We have successfully used refresh from Retrieve […]

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